Welcome to Witcher Mountain Apothecary's FAQ section. Our goal is to have happy, informed customers, so we have compiled the following information to answer the most common questions you may have.

SHIPPING & DELIVERY
We understand the importance of receiving your products in a timely manner. We ship via USPS Priority Mail to ensure your order reaches you as quickly as possible.  Please be aware that we travel occasionally and we live in a very remote area with unpredictable weather.  We will let you know if your order is significantly delayed.

RETURN POLICY
Due to the nature of our handmade goods, unfortunately we do not accept returns.  We do want you to be happy with your order however so if you are not satisfied, we will do what we can to make it right.

TRACKING YOUR ORDER
Curious about the status of your order? Your guess is as good as ours!  Just kidding.  You can track your order through USPS and stay updated on the whereabouts of your package.

100% SECURE ORDERING
Rest assured that your online transactions with us are secure. We prioritize the safety of your personal information and utilize the latest security measures to protect your data.

PRIVACY POLICY
Your privacy is important to us. We won't sell your information and we won't spam you.  We hate that as much as you do.

HOW CAN WE COME VISIT?
We love welcoming guests from all walks of life and from all over the world to Witcher Mountain!  We invite you to come stay in whatever accommodation suits your comfort level.  We have a Vintage Camper, a beautiful Bell Tent, off-grid campsites and an Airbnb with all the amenities of modern life. ie. toilets, running water, electricity, wifi, full kitchen, comfy beds, fireplace, etc. Contact us directly for availability and the best rates!